In this episode we have an encore visit with Professor Debbie Kolb, author of Negotiating at Work: Turn Small Wins into Big Gains.  In an earlier conversation, we discussed how gender issues play…

We sometimes see things not as they are, but as we are. Our unchecked emotional baggage and assumptions can distort how we interpret (and thus respond to) what other people say and do.  Missing other…

There are scads of books, articles, and even courses on how to give effective feedback. That’s no surprise. Directing other people is at the core of what managers do, after all, whether…

Great negotiators are like great athletes in at least one respect. They’re keenly in the moment but at the same time they also the big picture. Better than their competition, they know…

After a tough negotiation, ever catch yourself thinking, “Oh, I wish I said this, or I should have done that”? But there’s nothing you can do about it now. Your mental light…

Have you signed a consent form to participate in an experiment recently? Ever done so? You might answer no, but actually the odds are high you’ve been conscripted without ever knowing it.…

Professor Frank Barrett, jazz pianist and author of Yes to the Mess, returns for an encore. In this episode he talks with Agility at Work co-hosts Mike Wheeler and Kim Leary about how old habits…

Our guest in this episode is HBS Professor Christine Exley. She’s raised a caution flag about the popular notion that women short-change themselves by not negotiating enough. If it were true, the…

The person you’re negotiating with may claim to have better offer, but is she spinning a lie? And should you trust the contractor who promises to finish building your new house before…

First the good news. Empathy and understanding in negotiation often leads to creative problem-solving and foster productive relationships. It’s the core of the win-win approach and it’s been confirmed in numerous studies.…